Director of Client Services

Jeff Ryckbost

Welcome Disruption

Jeff Ryckbost joined Exude in November 2017 and is the Director of Client Services.

In this role, Jeff manages the day to day operations of Exude’s Account Management, Client Care and Enrollment teams. These teams provide communications, customer service, employee claims advocacy, and administrative support for all of Exude’s employee benefits clients. Jeff uses data to gain insights into service delivery and constantly challenging his team to raise the bar for the benefit of their clients.

Jeff brings 8 years of experience to the Exude team. Prior to joining Exude, Jeff worked at Key Insurance & Benefits Services, Inc. as Team Leader of the Benefits Administration Department. In this role, Jeff managed a team that developed, configured, and supported employee benefits technology platforms, as well as a full service customer contact center.

Jeff is a graduate of Gettysburg College with a Bachelor of Arts in Economics. He holds a Life & Health license as well as a CEBS certification.